This page requires Javascript. Thank you for your patience. When you start a scan from the printer control panel, a scan options or settings issue message displays and the scan fails. Please use the product number and serial numbers of the new product to validate warranty status. Click the menu icon, and then select Settings. Click Photo Scan Options to change any settings, and then click the back arrow.

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HP Printers – ‘No Scan Options’ Message Displays on Printer (Windows) | HP® Customer Support

Click File or the menu iconand then click From scanner or camera. Laptops by Dan Ackerman Sep 25, Do not load photos in the ADF. Place the item you want to scan on the scanner glass or load it into the document feeder. Place the h6410 on the scanner glass or load it into the automatic document feeder ADF. Turn off the printer. Printing Max Printing Resolution. If you see a red Xfollow the on-screen instructions to resolve the issue. HP Download and Install Assistant makes it easy to download and install your software.


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HP Officejet J – multifunction printer (color) Overview – CNET

Prompt for settings scanber scanning from the control panel: No software or drivers are available for this product with the selected operating system. Video of scanning with Paint. Best headphone deals for Christmas: Scan from the printer Embedded Web Server Scan from a local network connected printer to your computer using a web browser such as Internet Explorer or Chrome.

Choose ‘Refresh’ to update the list. On the Scan tab, click the Webscan application. In the Scan to HP Officejet J – multifunction printer color.

Apple Mac OS X Europe, Middle East, Africa. Software and scanndr that carry the Works with Windows Vista logo have been tested for baseline compatibility with PC’s running. The Virtual Agent is currently unavailable. Select the desired files and choose ‘Download files’ to start a batch download. If you click Skip and are not experiencing additional issues, click Quit to exit the tool. One or more of the values entered is not permitted. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.


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HP Officejet J6410 – multifunction printer ( color ) Series

Search Windows for paintand then click the Paint in the list of results. Re-enable the firewall in the Print and Scanner Doctor, then continue to the next step. How does HP install software and gather data? If your printer is connected to the computer with a USB cable, disconnect the cable from the printer.

We were unable to retrieve the list of drivers for your product. Asia Pacific and Oceania.

Continue to the next step.